top of page
SearchFire Media Logo

SearchFire Media Privacy Policy

Last Updated: July 11, 2025
 

Welcome to SearchFire Media, LLC (“Company,” “we,” or “us”). This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information in connection with our website (the “Site”) and the related services, products, and functionality offered online (collectively, the “Services”).

1. E-SIGN Disclosure and Electronic Communications

By agreeing to receive Communications from SearchFire Media, you consent to the use of electronic records to document your agreement. If you wish to withdraw your consent to the use of electronic records, please email us at support@searchfiremedia.com with "Revoke Electronic Consent" in the subject line.

Accessing Communications

To view and retain a copy of these Communications or other information related to your enrollment, you need (i) a device (e.g., computer or mobile phone) with internet access and (ii) a printer or sufficient storage space. For a free paper copy or to update your contact information, email us at support@searchfiremedia.com with your details and delivery address.

Signing Up for Communications

By providing your phone number or other contact information, you consent to receive communications from SearchFire Media and our affiliates, agents, service providers, or successors (collectively, “Communicators”). These communications may occur via voice calls, automated systems, prerecorded voice messages, text messages (SMS), or emails. Messages may include responses to inquiries, service updates, project coordination, and other information relevant to your business relationship with us. Some messages may contain personal information.

 

You won’t be charged by SearchFire Media for these communications, but your carrier’s standard message and data rates may apply.

 

You can opt in to SMS by submitting your phone number at https://www.searchfiremedia.com/signup and agreeing to our electronic consent terms, or by calling +1 (512) 617-5567. Consent is optional and not required to use our services. By opting in, you confirm you’re at least 18 years old and authorized to provide consent on behalf of the number provided. To update your contact information or withdraw consent, email support@searchfiremedia.com or call us directly.

 

Signing up for communications is not required to use SearchFire Media services. If you prefer to submit a request without signing up, you may do so by calling +1 (512) 617-5567.

 

By signing up, you agree to these Communications Terms, our Terms of Use, and our Privacy Policy.

SMS Terms & Conditions

By opting in to SMS communications, you agree to receive non-promotional, service-related messages from SearchFire Media. These may include account updates, coordination around your active projects, support responses, or other relevant operational communication.

 

We do not use SMS for promotional or marketing purposes, and we do not share or sell your mobile information to third parties for such purposes. Your data is never shared beyond the scope of providing service-related communications.

 

Message frequency may vary based on your level of engagement and the nature of the services being provided. Some periods may involve frequent coordination (e.g., during active campaigns or photo shoots), while others may involve little to no messaging.

 

You can reply STOP at any time to opt out of receiving future SMS messages. To request help or information, reply HELP or contact us at support@searchfiremedia.com or by phone at +1 (512) 617-5567.

Modifications to Communications Terms

We reserve the right to modify these terms by adding or removing provisions, effective immediately upon posting. Continued enrollment after modifications constitutes acceptance.

2. What Personal Information Do We Collect?

When you register, sign in, contact us, or fill out a form on our Site, we may collect your name, email address, phone number, company, or other details to enhance your experience. We also automatically collect data about your hardware/software (e.g., IP address, browser type, domain names, access times, referring sites) to operate, maintain, and analyze the Site.

3. When Do We Collect Information?

We collect information when you create an account, sign in, contact us, fill out a form, or use Site features.

4. How Do We Use Your Information?

We may use your information to:
 

  • Personalize your experience and deliver relevant content/products.

  • Respond to customer service requests.

  • Send emails about orders or other services.

  • Follow up after correspondence (e.g., chat, email, phone).

5. How Do We Protect Visitor Information?

We use security measures, including SSL Protocol for transmitting sensitive data (e.g., credit card numbers), to protect your information from unauthorized access. However, no Internet or wireless transmission is entirely secure, and we cannot guarantee absolute protection beyond our control.

6. Do We Use Cookies?

Yes. Cookies are small files that help us recognize your browser, process shopping cart items, understand preferences, and compile aggregate traffic data for improved services. We use cookies to:
 

  • Track advertisements.

  • Analyze site traffic and interactions.
     

You can manage cookies via your browser settings. Disabling cookies may disable some features, affecting site efficiency.

7. Third-Party Disclosure

We do not sell, trade, or transfer your personally identifiable information to outside parties without notice, except to hosting partners or service providers who agree to keep it confidential. We may release information to comply with law, enforce policies, or protect rights/property/safety. Non-personally identifiable data may be shared with third parties for marketing or advertising.

8. Third-Party Links and Vendors

We do not offer third-party products/services on our Site. We use third-party vendors (e.g., Google Analytics, DoubleClick) with cookies to track ad interactions, which you can opt out of via Google Ad Settings or the Network Advertising Initiative.

9. California Online Privacy Protection Act (CalOPPA)

We comply with CalOPPA by allowing anonymous visits, linking to this Privacy Policy from our home page or first significant page, and notifying users of changes on this page. Users can update personal information by emailing us.

10. Do Not Track Signals

We honor Do Not Track signals and do not track, plant cookies, or advertise when DNT is enabled.

11. COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under 13.

12. Fair Information Practices

In case of a data breach, we will notify users via email within 7 business days. We support the Individual Redress Principle, ensuring legal recourse against non-compliant data processors.

13. CAN-SPAM Act

We collect email addresses to send correspondence. To unsubscribe, email support@searchfiremedia.com, and we will remove you from all correspondence.

14. Contacting Us

For questions about this policy, contact:
 

Thank you for choosing SearchFire Media for your digital marketing needs.

bottom of page